No prior authorization is required on returns; however for your convenience we offer a return authorization option in your customer portal. We offer full credit on returns up to 5% of your previous 12 months billing. Returns in excess of 5% are credited at a 50% discount off of retail. PLEASE ADDRESS ALL CARTONS TO RETURNS DEPT.  The following conditions apply:

All returns are for credit only including for those paying by credit card.

All returns must arrive freight paid.

Returns due to New Leaf errors do not count against your return allowance.

Periodical returns do not count against your return allowance.

Special purchases for author signings do not count against your return allowance.

Sidelines are not returnable. Unless received in error or defective.

All items must have been purchased from New Leaf within the last 18 months.

Items must be received in saleable condition. All price stickers must be removed. Those not deemed saleable in our sole discretion will be returned to you at your expense.
NOTE: Packing in newspaper results in permanent damage to books.

All returns must include a packing slip in each box giving your store name, account number, and address. Please list the quantity of each item and reason for the return.

Items purchased at other than 40% will be credited at the discount given on our invoice.

PERIODICALS

Periodical returns must be made within four months of the cover date. Please see our periodical catalog or our website for information that is specific for periodical returns.

CALENDARS

Most calendars must be received in our warehouse by March 1 of the year marked on the calendar. Some exceptions apply to specific calendars. Please see our calendars catalog or our website for specific information.